Are you looking for a scalable loyalty platform that fits seamlessly into your business goals and the demands of your users?
Boost customer loyalty with integrated Loyalty-at-Scale
A scalable and integrated digital solution for your loyalty program
INFO has extensive experience with realizing scalable loyalty platforms for international brands that are dealing with large numbers of users and transactions. Our platforms are flexible and can be fully integrated with existing core systems, such as your CRM and order-management systems, databases and intelligence. Optimally performing within your existing cloud infrastructure, while maintaining management and DevOps workflows.
We’d love to help you design, develop and manage a (completely integrated) loyalty platform. This will allow your (marketing)teams to respond to changes in customer demands and the market quickly, making it possible for your company to grow and thrive. Read more about the six pillars of our loyalty platforms below.
1. Platform
Start with your loyalty platform’s foundation and develop and innovate its scalable and flexible architecture. Independent from the cloud-native components.
2. Integration
We have over 25 years of experience with fully integrating your platform with your critical backend and business processes through an event hub.
3. End user
It’s all about the end user. Whether your loyalty is paid or earned, we make sure that your customers will enjoy all touchpoints in the customer journey on their way to lasting loyalty. Includes cloud services, such as AI and personalization.
4. Ownership
Your platform, your data. Suitable for your user numbers and scalable when peaks hit the fan. Customizable for all your brands. Includes securing knowledge and skills through gradual insourcing.
5. Good night's rest
We use proactive monitoring to manage and maintain your platform 24/7. Standard within your current AWS or Azure cloud setup, by certified DevOps specialists.
6. Flexible pricing
The pricing of our loyalty platforms is flexible and based on Agile Product Development. No hidden costs and insource-ready. Fully tailored to your business case.
Choosing the right loyalty platform for your business
Investing in customer loyalty will prove very lucrative in the future. Companies that lead the loyalty market with high customer satisfaction rates grow roughly two and a half times faster than their industry peers and, over time, their shareholders’ returns are up to five times higher.
If you’re considering building a loyalty platform, you can either choose a platform that’s merely ‘connected’ on a technical level or a platform that is truly ‘integrated’ with your business and systems. Both have their merits, but there’s a lot to consider, so what should you focus on? Why would you choose one over the other? Will you go for a connected loyalty platform or is an integrated platform more your speed?
“During the development of our new loyalty platform, INFO has proven to be very capable of dealing with complex, business-critical systems in a fast-paced organization such as ours. They are transparent, professional and fun to work with; a great result-driven digital partner!”
Tim Scheerboom, Global Director Retention Marketing
“INFO went above and beyond to make sure that our new PRO platform suited our needs perfectly and performed beautifully. I have no doubt that we will be happy and loyal customers for many years to come.”
Voetbal International
Your challengeour next project?
I love sharing our knowledge and best practices about loyalty. Please shoot me a quick email and we’ll set something up to discuss!
Jann de Waal
Founder
